MONDAY, NOVEMBER 9TH, 2009
People challenges impact your happiness and can be either a source of energy or an emotional drain. People issues can include conflicts with a partner, a customer with too large apiece of your business, a supplier delaying your success, a key employee or two that’s disrupting the rest of the organization’s effectiveness, or challenges at home. Or youmight simply lack enough employees to serve your customers, though I caution executives to avoid tossing employees at problems. We’ve discussed how important people
can be to a family operation in a previous blog.
Until you settle these relationship issues, they’ll continue to consume a tremendous amount of emotional energy, making it difficult to focus on the other three main decisions. Focuson getting the right people doing the right things with clear accountabilities and metrics. Author Jim Collins, [Good to Great, Built to Last, and How the Mighty Fall], recommends who first than what. The message is clear, who you have on your bus is more important than even what you are producing and selling.
Gazelles has a one-page “People” tool
that will help you sort out these accountabilities and metrics. There are lots of pieces to the People Decision, including Topgrading and starting with a review of your current talent
. Let us know if our training in this area can help you sort through the People decisions. We’ll explore Strategy, Execution and Cash more in future blogs.
Need help implementing these ideas?
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